How Payment Records Appear In Privacy Policy
Our Privacy Policy separates payment references from the personal details needed to open and protect your account. When you select DANA, OVO, GoPay or QRIS, we may receive a transaction reference, status, amount and time so our cashier and account checks can match the request. Bank
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transfer and virtual account records can include a destination bank label such as BCA, BRI, Mandiri or BNI. We do not describe these rails as permission to collect unrelated information. We use the records for account servicing, fraud checks, reconciliation and support responses, then keep them
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for the period needed for those purposes or required where local law permits. If a payment detail looks wrong, contact us through support chat with your account identifier and the relevant receipt reference. This policy is jurisdiction-dependent and access depends on local law.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.